FAIL.
Apple double charged me for the iPhone Developer program (I was given two memberships, for one individual).
2.5 hours and all I got was 5 minutes on the phone with someone who transfered me. This is terrible. Worse the recording kept saying I was about 15 minutes away from talking to a representative.
I’ve usually had good experience with apple support at least through the genius bar. But this one just plain blows.
